Network Operation Center
IT support without sleep for systems and applications that work 24/7! We have organized ourselves to manage any incident or alarm that may affect the performance and availability of your email or business applications.
We are over 20 N.O.C. IT specialists.
The monitoring team is connected and available 24/7 and their main concern is that everything works when you want to check your email or the application reports even on the weekend. The team of more than 20 specialists prevents and solves failures both for technologies known for years: Linux, Microsoft, Fortinet, and Cisco and for the newest technologies: MS Azure, and AWS Cloud. Molecule Testing, Dynatrace, Snort, Podman, Kubernetes.
Being organized multi-level support, we are ready to support you with:
24/7 monitoring service and escalation to your internal specialist department or third-party providers: communications, applications, etc.;
Level 2 and Level 3 support service through a dedicated team for technologies that require a very high level of specialization that is not justified to have in-house; -
On-site interventions upon request, anywhere, in Romania to resolve the situations that arise by guaranteeing the takeover, intervention, and resolution times;
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Full IT support service available 24x7 both for prevention and for solving and implementing necessary functionalities.
What customers say
N.O.C
N.O.C
Why do I like Class IT? Because she s like a beautiful woman and you want to work with her. He s like a strong man you want to be around and help you. He s like a child who thinks beyond barriers, finding unique solutions for your problems and projects..."
Class IT reminds us of a quote: "Challenges are what make life interesting; overcoming them is what makes it meaningful". We accept the attitude of "Yes, we can!" and the balance to impress that way of thinking on the people you interact with.”
"The company we trusted. The proposed deadlines and the results were up to our expectations. Class IT is shortlisted for future collaborations. We recommend Class IT for the dedication with which they get involved in projects."