HelpDesk

We solve any blockage of a user, anywhere, in Romania through the team of available technicians 24/7. Thus, we ensure an increased productivity of your employees in the use of IT systems such as laptops, desktops, tablets, and phones.

We are over 200 IT Technicians of HelpDesk

All you need to do is let us know in any way you prefer: live chat support, phone, application
dedicated support helpdesk remotely or directly when we are in your location.

The service can be scaled very easily, we are here with:

  • Well-trained and certified IT specialists, available by contract at your headquarters under the direct management of your IT management team;
  • The organization of a shared team at our headquarters for remote support only and we take care of organizing and preparing IT documentation, we manage teams, we provide backup for vacation periods or unforeseen situations;
  • On-site interventions upon request, anywhere, in Romania to resolve the situations that arise by guaranteeing the takeover, intervention, and resolution times;
  • Suport IT complet cu specialisti dedicati disponibile remote si onsite oriunde in Romania.

What customers say

HelpDesk

Leo Burnett

Why do I like Class IT? Because she s like a beautiful woman and you want to work with her. He s like a strong man you want to be around and help you. He s like a child who thinks beyond barriers, finding unique solutions for your problems and projects..."

Propaganda

Class IT reminds us of a quote: "Challenges are what make life interesting; overcoming them is what makes it meaningful". We accept the attitude of "Yes, we can!" and the balance to impress that way of thinking on the people you interact with.”

Policolor

"The company we trusted. The proposed deadlines and the results were up to our expectations. Class IT is shortlisted for future collaborations. We recommend Class IT for the dedication with which they get involved in projects."